Support

Reach us

Write to support@setomarket.com. Tell us the phone number on your account and, if it is about a particular advert, its web address — it saves a round of questions.

A listing looks like a scam

Open the listing and use Report. A moderator reads every report, and if three separate people report the same listing it is hidden immediately and stays hidden until somebody has looked at it.

Staying safe on Seto Market sets out the patterns worth knowing before you meet anyone or send any money.

I cannot sign in

Signing in sends a code by SMS to your phone number — there is no password. If the code does not arrive:

• Check the number, including the country code.
• Wait a minute before asking for another. Requesting several in quick succession can make the network hold them back.
• If you have changed your number, write to us from the account and we will help you move it.

My account

To close your account, see deleting your account — it explains what is removed, what has to be kept, and for how long.

What we collect and why is in the privacy policy. The rules everyone here agrees to are in the terms.

Selling and promotions

How promotion works, what it costs and what it does not change is set out on Advertise. A promotion moves where your advert sits; it never alters your photographs, your price or your description.